MRS Support

We’re here to help.

Have a question? Ask support.

Already a customer and have a question? Contact our Technical Support team and let us help.

New Customer Support Portal

MRS Systems is excited to announce the launch of our new Customer Support Portal, a new way to connect our customers with our support team. With the Customer Support Portal we can help solve any issues you may have more effectively, while providing updates and useful tools throughout the process.

Click the link to join the Customer Support Portal today!

Customer Support Portal

Prepare for Microsoft end of support

As you may have seen, Microsoft is quickly approaching its end of support for the following platforms: SQL Server 2008 and 2008 RS will end on July 9, 2019, and Windows 7, Windows Server 2008 and 2008 R2 support will end on January 14, 2020.

MRS Version 6 cannot run on any server newer than Windows 2008 R2, or SQL program newer than 2008 R2. End of support could leave those systems potentially exposed to outside infiltration because future security gaps will no longer be fixed through software updates.

If you have any questions about your workstations or server migrations, please reach out to the MRS Support Team

Get help and learn.

We will deliver accurate, timely, and efficient support whether you have questions about our products, technology, interfaces, or integrations. Contact us and let us help.

Contact 
Support

Phone

800.305.3865

Fax

206.812.9660

Email

support@mrsys.com

Hours

5:00 am - 5:00 pm PST

Need Training? Purchase Phone Hours

Do you need more training? Click below to purchase additional phone training for your staff.

How would you like to be contacted?

MRS 
Holiday Calendar

MRS Holiday Calendar

02/18/2019 Monday President's Day
05/27/2019 Monday Memorial Day
07/04/2019 Thursday Fourth of July
09/02/2019 Monday Labor Day
11/28/2019 Thursday Thanksgiving
11/29/2019 Friday Day after Thanksgiving
12/24/2019 Tuesday Christmas Eve
12/25/2019 Wednesday Christmas Day